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Translator from/to English
Опыт работы
Август 2005 —
февраль 2020
февраль 2020
14 лет 6 месяцев
Cunard
Sommelier
Working on-board passenger ocean liners Queen Mary 2 and Queen Elizabeth 2. Ordering and keeping the stock of wines and spirits in the restaurants; making recommendations according to the wine list and the bar menu as well as providing the beverage service to the clients in the restaurants; organizing and hosting wine tastings and presentations; visiting and attending educational wine programs and trainings in different wineries around the world.
Апрель 2005 —
август 2005
август 2005
4 месяца
Medem International Clinic
Reception Desk Administrator
Making reservations and taking payments; registering and accommodating patients; auditing accounts and making reports.
Апрель 2003 —
март 2005
март 2005
1 год 11 месяцев
Helvetia Hotel Suites
Supervisor at the Front Desk Office / Receptionist
Supervising the work of the Reception Desk and organizing schedule for its staff; auditing accounts and making reports; communicating with the regular and potential clients via e-mail; arranging visa support for the foreign guests; making reservations and taking payments; registering and accommodating guests.
Январь 1998 —
март 2003
март 2003
5 лет 2 месяца
Nevskij Palace Hotel
Front Desk Clerk / Butler / Bartender
Registering and accommodating guests; compiling guests’ history portfolios; auditing accounts and making reports (2002 – 2003). Operating a lounge at the Executive Floor; greeting and escorting guests to their rooms; introducing hotel services to the guests; organizing “Happy Hour” and amusement at the lounge (1999 – 2002). Serving at different hotel bars as well as at many banquets and outside caterings (1998 – 1999).
Обо мне
• I am fluent in English.
• I have 22 years of Hospitality Industry experience of which 15 years working at sea on-board passenger ocean liners of a famous British cruising line Cunard.
• I have a big experience of working and communicating with international tourists; escorting and serving them at different events such as banquets, excursions, concerts, etc.; managing busy station in the restaurant up to 70 guests at the time.
• I am a holder of an Advanced Level 3 qualification in “Wine & Spirit Education Trust” program (WSET) – an internationally recognized provider and awarding body for the knowledge in wines, spirits and sake in United Kingdom.
• I have received trainings and obtained certification for “Personal Survival Techniques at sea” (STCW-95) and “Crowd Management in emergency situations” from United Kingdom Maritime and Coastguard Agency.
• I have received “White Star Service” training for passenger service on-board cruise ships with British cruising line Cunard.
• I have completed an “Advanced Customer Focused Process Improvement Program” with Starwood Hotels and Resorts Worldwide at Sheraton Nevskij Palace Hotel.
• I have completed a “Course in Professional Photography” with New York Institute of Photography (NYIF).
• My personal qualities are: responsible, attentive to details, creative, willing to learn; friendly and a team player.
• I have two grown up daughters; my hobbies are music (guitar playing and composing) and photography; I like active recreations (cycling, swimming, rollerblading, skating and skiing).
• I have 22 years of Hospitality Industry experience of which 15 years working at sea on-board passenger ocean liners of a famous British cruising line Cunard.
• I have a big experience of working and communicating with international tourists; escorting and serving them at different events such as banquets, excursions, concerts, etc.; managing busy station in the restaurant up to 70 guests at the time.
• I am a holder of an Advanced Level 3 qualification in “Wine & Spirit Education Trust” program (WSET) – an internationally recognized provider and awarding body for the knowledge in wines, spirits and sake in United Kingdom.
• I have received trainings and obtained certification for “Personal Survival Techniques at sea” (STCW-95) and “Crowd Management in emergency situations” from United Kingdom Maritime and Coastguard Agency.
• I have received “White Star Service” training for passenger service on-board cruise ships with British cruising line Cunard.
• I have completed an “Advanced Customer Focused Process Improvement Program” with Starwood Hotels and Resorts Worldwide at Sheraton Nevskij Palace Hotel.
• I have completed a “Course in Professional Photography” with New York Institute of Photography (NYIF).
• My personal qualities are: responsible, attentive to details, creative, willing to learn; friendly and a team player.
• I have two grown up daughters; my hobbies are music (guitar playing and composing) and photography; I like active recreations (cycling, swimming, rollerblading, skating and skiing).
Образование высшее
2001
International Open Humanitarian University
Welfare Service and Tourism, the Manager on Service and Tourism,
Знание языков
Русский — родной
Иностранные языки
Английский — C2 — В совершенстве
Гражданство, время в пути до работы
- Гражданство:Нет
- Желательное время в пути до работы:Не имеет значения